Contact Us

We're Here to Help

Have a question about a bag, an order, a delivery or a return? Our customer support team is happy to help. Send us a message using the form on this page or email us directly, and our support team will get back to you.

Email Support

Email: support@bagsandme.shop

Phone

Phone: +44 7454 740235

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM Central Time (GMT-06:00)
Saturday, Sunday and US public holidays: Closed

Business Address

Bags&Me
8 Cottesmore Ave
Kettering, England NN15 6QX
United Kingdom

How We Can Help

• Order status and tracking
• Shipping and delivery questions
• Returns and refunds
• Damaged, faulty or incorrect items
• Product questions
• Payment questions

Response Time

We reply to messages during our business hours, Monday to Friday. Messages received outside business hours are handled when our team is next available.

To help us assist you faster, please include your order number and the email address used at checkout in your message.