Last updated: October 29, 2026
Here is how paying for a Bags&Me order works, from the methods you can use to what happens if a payment does not go through.
1. Accepted Payment Methods
All payments are taken through Shopify's secure checkout. We currently accept:
- Credit and debit cards: Visa, Mastercard, Maestro, American Express, Discover, Diners Club and UnionPay
- PayPal
- Shop Pay
- Apple Pay (on supported devices)
- Google Pay (on supported devices)
- Klarna (where offered at checkout)
- USDC (where offered at checkout)
The methods shown at checkout are the ones available for your order. Availability can depend on your device, browser and order details.
2. Currency
All prices are listed and charged in US Dollars (USD). Your bank or card issuer may apply its own fees if your account uses a different currency.
3. Shipping Charges
Economy shipping is $7.00 USD per order and is free on orders of $150.00 USD or more. The shipping amount and any applicable taxes are shown at checkout before you pay.
4. Payment Authorization
When you place an order, your payment method may be authorized and verified. If authorization fails or details cannot be confirmed, your order may be delayed or cancelled.
5. Order Confirmation
You will receive an order confirmation by email once your purchase has gone through. We may still contact you after confirmation if there is a problem with payment, stock or your order details.
6. Payment Security
Payments are handled by Shopify's checkout and the payment providers listed above, under their own security and privacy standards. Bags&Me never asks for your full card number by email or phone.
7. Failed or Declined Payments
If your payment is declined, please check your details and try again, use a different method, or contact your bank or provider. We cannot see the reason a bank declines a payment.
8. Pricing and Errors
We work to keep prices and totals accurate. If we find a pricing or checkout error, we will contact you where appropriate and resolve it in line with applicable law.
9. Order Changes and Cancellations
You can change or cancel your order within 24 hours of placing it, as long as it has not yet been dispatched. Email support@bagsandme.shop with your order number. When your cancellation is confirmed, a full refund is issued to your original payment method. After 24 hours, or once your order has been dispatched, it can no longer be changed or cancelled.
10. Refunds
Approved refunds are returned to the original payment method. After a refund is approved, please allow up to 10 business days for us to process it. Your bank or payment provider may need extra time before the money shows in your account. See our Return & Refund Policy for details.
11. Contact
For any payment question, contact us using the details below.
Business name: Bags&Me
Email: support@bagsandme.shop
Phone: +44 7454 740235
Business hours: Monday–Friday, 9:00 AM–5:00 PM Central Time (GMT-06:00)
Business address: 8 Cottesmore Ave, Kettering, England, NN15 6QX, United Kingdom