Shipping Policy

Last updated: October 29, 2026

This Shipping Policy explains where Bags&Me delivers, what shipping costs, how long orders take to process and arrive, and what to do if a delivery is delayed or goes missing. It applies to every order placed on our online store.

1. Shipping Destination

We deliver to addresses within the United States only. International orders are not available at this time. Please check that your street address, apartment or suite number and ZIP code are complete before you place your order.

2. Shipping Cost

• Economy shipping: $7.00 USD per order.
• Free Economy shipping: on orders of $150.00 USD or more (after any discounts, before shipping).

The final shipping cost is always shown at checkout before you pay. All prices are in US Dollars (USD).

3. Order Cut-Off Time

Orders placed and paid before 2:00 PM Central Time (GMT-06:00), Monday to Friday, begin processing the same business day. Orders placed after 2:00 PM, or on a Saturday, Sunday or US public holiday, begin processing on the next business day.

4. Order Processing Time

Orders are processed within 1–2 business days (Monday to Friday, excluding US public holidays). Our business hours are Monday–Friday, 9:00 AM–5:00 PM Central Time (GMT-06:00).

During processing we confirm your payment, check your order and delivery details, pack your items, and hand the parcel to the carrier. Processing time is separate from transit time.

5. Transit Time

Once your order has shipped, Economy delivery usually takes 3–5 business days to arrive.

6. Estimated Total Delivery Time

Processing (1–2 business days) plus transit (3–5 business days) gives an estimated total delivery time of 4–7 business days from the date your order is placed. Delivery times are estimates and are not guaranteed.

7. Order Tracking

When your order ships, tracking information will be provided when available. You can also check your order status on our Track Your Order page using your order number and email address. Tracking information may take some time to update after dispatch.

8. Delivery Delays

Most orders arrive within the estimated time, but deliveries can sometimes be delayed by events outside our control, including:

• Severe weather or natural events
• Peak seasons and public holidays
• High parcel volumes or disruption at the carrier
• Incorrect or incomplete delivery addresses
• Recipient not available to receive the parcel

9. Late or Delayed Packages

If your tracking has not updated for several business days, or your order has not arrived within the estimated 4–7 business days, please email us at support@bagsandme.shop with your order number. We will check the shipment with the carrier and keep you updated.

10. Incorrect Shipping Information

Please check your delivery address carefully before placing your order. We are not responsible for orders delivered to an incorrect or incomplete address entered at checkout. If you notice a mistake, contact us as soon as possible. We will do our best to update the address if the order has not yet shipped, but once a parcel has been dispatched we may not be able to change it.

11. Order Changes and Cancellations

You can change or cancel your order within 24 hours of placing it, as long as it has not yet been dispatched. Email support@bagsandme.shop with your order number. After 24 hours, or once your order has been dispatched, it can no longer be changed or cancelled, but you can return eligible items under our Return & Refund Policy.

12. Lost or Damaged Shipments

If tracking shows your parcel as delivered but you have not received it, please check around your property, with neighbours and with your building's mailroom, then contact us as soon as possible. If your order arrives damaged, email us with your order number and photos of the parcel and items. We will look into it with the carrier and, where the parcel is confirmed lost or damaged in transit, arrange a replacement or a refund.

13. Returns

For information about returns, return shipping labels and refunds, please see our Return & Refund Policy.

14. Contact Us

If you have any questions about shipping or delivery, please contact us: